wh777 Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") is issued by wh777 ("wh777", "we", "us", "our") and applies to all personal information collected through the wh777 platform, accessible at wh777.biz. This includes the wh777 casino, sportsbook, live dealer tables, slot games, Joker Poker, Dice, and all account management, cashier, and support functions.

wh777 takes the privacy of its players seriously. This Policy has been written to be clear and accessible — not buried in legalese — so that you, as a Pakistani player using our platform, understand exactly what data we hold about you, why we hold it, how we use it, and what choices you have. Please read this Policy carefully before using the wh777 platform. By registering a wh777 account, making a deposit, or using any wh777 service, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the wh777 Terms & Conditions, which are incorporated by reference and govern your overall use of the platform.

wh777 is the data controller in respect of all personal information collected through the wh777 platform. As data controller, wh777 determines the purposes for which and the means by which personal data is processed. wh777 operates under a valid international gaming licence, and all data processing activities are conducted in accordance with the data protection requirements applicable under that licence framework.

For all data protection enquiries, requests to exercise your data rights, or concerns about how your personal information is handled, please contact wh777 via the details provided in Section 16 of this Policy.

wh777 collects the following categories of personal data from players. Collection occurs at account registration, during ongoing account use, during KYC verification, during financial transactions, and through your interaction with the platform generally.

wh777 uses the personal data it collects for the following purposes:

• Account Creation and Management: To register and maintain your wh777 account, verify your identity, manage your login credentials, and administer your PKR balance.
• Processing Transactions: To process deposits via JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20, and to process withdrawal requests back to your verified payment method.
• KYC and Regulatory Compliance: To verify your identity and age (21+) in accordance with wh777's obligations under its international gaming licence, and to comply with applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) requirements.
• Service Delivery: To provide you with access to casino games, the cricket and PSL sportsbook, live dealer tables, slot games, Joker Poker, Dice, and all other wh777 services.
• Fraud Prevention and Security: To detect, investigate, and prevent fraud, suspicious account activity, bonus abuse, and other prohibited conduct. Technical data including IP addresses and device identifiers is used for this purpose.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, apply player-requested limits, and enforce self-exclusion orders.
• Customer Support: To respond to your queries, complaints, and support requests via live chat and email.
• Marketing Communications (with consent): To send you promotional information about wh777 bonuses, new games, and offers — only where you have provided explicit consent to receive marketing. See Section 13.
• Platform Improvement: To analyse usage patterns, improve platform performance, and develop new features that better serve Pakistani players.
• Legal and Dispute Resolution: To comply with legal obligations, enforce the wh777 Terms & Conditions, and resolve disputes including those arising from sportsbook settlement or withdrawal issues.

wh777 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing necessary to provide the wh777 services you have requested — including account management, game access, and payment processing — is carried out on the basis that it is required to perform the contract between wh777 and you.
• Legal Obligation: Processing required to comply with wh777's legal and regulatory obligations under its international gaming licence, including KYC, AML, and CFT requirements.
• Legitimate Interests: Processing carried out for wh777's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Where wh777 relies on your consent to process data — primarily in relation to marketing communications — you may withdraw that consent at any time by contacting wh777 support or using the unsubscribe mechanism in any marketing communication.

wh777 does not sell your personal data to third parties. wh777 may share your personal data with the following categories of third parties only to the extent necessary and for the purposes described in this Policy:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 payment processors receive the data necessary to process your PKR deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification services that process your CNIC and documentation as part of account verification requirements.
• Game Software Providers: Casino game providers may receive anonymised or session-level data necessary to deliver their games via the wh777 platform.
• Fraud Prevention and Security Services: Specialised third-party providers that assist wh777 in detecting and preventing fraudulent activity, including IP analysis and device fingerprinting services.
• Regulatory and Legal Authorities: wh777 may disclose your personal data to licensing authorities, law enforcement agencies, or courts where required by law or in response to valid legal process — including where disclosure is required in connection with suspected money laundering, fraud, or match-fixing investigations in Pakistan or internationally.
• Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of wh777's business and legal obligations.

wh777 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly and allow wh777 to analyse how players use the site.

wh777 uses the following categories of cookies:

• Essential Cookies: Strictly necessary for the wh777 platform to function — including session management, login authentication, and maintaining your PKR balance display. These cannot be disabled without materially affecting platform functionality.
• Functional Cookies: Remember your preferences (such as language settings) and personalise your experience across sessions.
• Analytics Cookies: Collect anonymised data about how players navigate the platform — which pages are visited, how long sessions last, and which features are used. This data is used to improve the wh777 user experience.
• Security Cookies: Support fraud detection and account security monitoring functions.

You may manage cookie preferences via your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the wh777 platform, including account login and payment processing.

wh777 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the wh777 platform, including at wh777 login;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls ensuring that wh777 personnel can only access personal data on a strict need-to-know basis;
• Two-factor authentication (2FA) available to all players on their wh777 accounts;
• Regular security assessments and penetration testing of the wh777 platform infrastructure;
• Login activity monitoring with alerts for unusual or suspicious access patterns.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, wh777 will notify affected players without undue delay in accordance with its legal obligations.

wh777 retains personal data for the period necessary to fulfil the purpose for which it was collected, subject to the following minimum retention obligations required by wh777's gaming licence and applicable legal frameworks:

• Account and Identity Data: Retained for the duration of your active wh777 account, plus a minimum of five (5) years following account closure to comply with AML and regulatory audit requirements.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of five (5) years following each transaction to meet financial regulatory record-keeping requirements.
• Gaming Activity Logs: Retained for a minimum of three (3) years to support dispute resolution, responsible gaming assessments, and regulatory compliance.
• Customer Support Records: Retained for a minimum of three (3) years following resolution of each support interaction.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period thereafter to evidence the consent history.

Following the expiry of applicable retention periods, wh777 will securely delete or anonymise your personal data in accordance with its data management procedures.

Subject to applicable law and certain limitations, you have the following rights in relation to the personal data wh777 holds about you:

To exercise any of the above rights, please contact wh777 via live chat inside your account or by email at [email protected]. wh777 will respond to all rights requests within 30 days of receipt. We may need to verify your identity before processing your request to protect against unauthorised access.

Please note that certain rights are subject to limitations — for example, the right to erasure cannot be applied to data that wh777 is legally required to retain for AML, KYC, or gaming licence compliance purposes.

The wh777 platform is strictly intended for adults aged 21 years and older. wh777 does not knowingly collect personal data from individuals under the age of 21. Age verification is a core component of the wh777 KYC process, and wh777 uses identity verification procedures to confirm that all registered players meet the minimum age requirement before they are permitted to deposit funds or place bets.

If wh777 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated funds will be handled in accordance with the wh777 Terms & Conditions, and the personal data of the minor will be deleted from wh777's systems as promptly as legally permissible.

Parents and guardians who believe a minor may have registered a wh777 account should contact wh777 support immediately via live chat or at [email protected] so that the matter can be investigated and resolved promptly.

As wh777 operates under an international gaming licence and uses third-party service providers located in various jurisdictions, your personal data may be transferred to, and processed in, countries other than Pakistan. Where such transfers occur, wh777 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transfers to countries that offer an adequate level of data protection as determined by the relevant authority;
• The use of standard contractual clauses or equivalent data transfer mechanisms with third-party recipients;
• Requiring third-party processors to meet data protection standards consistent with those observed by wh777.

By using the wh777 platform and providing your personal data, you acknowledge that your data may be transferred internationally for the purposes described in this Policy.

wh777 may send you promotional communications about platform bonuses, new games, PSL betting promotions, and other wh777 offers — but only where you have explicitly consented to receive such communications during account registration or at a later stage.

You may withdraw your consent to receive marketing communications at any time by:

• Using the unsubscribe link in any wh777 marketing email;
• Updating your communication preferences in your wh777 account settings; or
• Contacting wh777 support via live chat or at [email protected] and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect your ability to continue using the wh777 platform or access non-marketing communications such as account notifications, transaction confirmations, and security alerts — these are sent as part of the wh777 service and do not require separate consent.

The wh777 platform may contain references to third-party payment providers (JazzCash, EasyPaisa) or other services. This Privacy Policy applies solely to data processing carried out by wh777 at wh777.biz. wh777 is not responsible for the privacy practices or content of any third-party websites, apps, or services. You should review the privacy policies of any third-party providers you interact with independently of wh777.

wh777 reserves the right to update or amend this Privacy Policy at any time. The updated Policy will be published at wh777.biz/privacy-policy with a revised "Last Reviewed" date. Where changes are material — for example, where wh777 introduces new processing purposes or significantly changes how data is shared — wh777 will make reasonable efforts to notify registered players in advance via their registered contact details.

Your continued use of the wh777 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with any changes, you should stop using the platform and contact wh777 support to request account closure and data deletion where applicable.

For any questions about this Privacy Policy, requests to exercise your data protection rights, or concerns about how your personal data is handled by wh777, please contact our support team:

• Live Chat: Available 24/7 inside your wh777 account — fastest response, typically under 5 minutes during peak hours (09:00–02:00 PKT)
• Email: [email protected] — responses within 24 hours; data rights requests within 30 days

When submitting a data rights request by email, please include your registered wh777 account mobile number or username and a description of your request so that we can verify your identity and process your request efficiently.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version is always available at wh777.biz/privacy-policy. We recommend saving or printing a copy for your records.